Information

Privacy policy

Last updated: 3 August 2026

1. Data controller

The climaaax.fr website is published by CLIMAAAX, a French simplified single-shareholder company with share capital of €100, whose registered office is located at 984 rue Gounod, 62720 Rety, France.

Contact: contact@climaaax.fr.

2. Data collected on this website

This corporate website has no contact form, user account area or audience measurement tool. It does not place advertising or analytics cookies.

When you contact us by email, we receive the information you choose to provide, including your email address and the content of your message.

3. Purposes and legal basis

Messages received are processed solely to respond to your enquiry and manage the resulting business relationship. This processing is based on our legitimate interest in responding to enquiries or, when the request concerns a contract, on the necessary pre-contractual or contractual measures.

4. Retention period

Correspondence is retained for as long as necessary to process the enquiry, then archived only when required to comply with a legal obligation or defend our rights.

5. Recipients and hosting

Data is accessible only to authorised persons within Climaaax and, within the scope of their duties, to our technical service providers. The website and its email service are hosted by OVHcloud in France.

6. Your rights

You may request access to, rectification or erasure of your data, restriction of its processing, or object to processing based on legitimate interest. Send your request to contact@climaaax.fr.

You may also lodge a complaint with the French data protection authority, the CNIL ↗.

7. Apps published by Climaaax

Our apps may process other data required for their features. Their specific policies then apply. For Improov, see the app's privacy policy ↗.

8. External links

This website contains links to third-party services, including the App Store, Google Play and the Improov website. Those services apply their own privacy policies.